Essential Duties and Responsibilities include the following, however other duties may be assigned based on business necessity:

• Work closely with customers across all channels to make purchasing decisions on fine jewelry, engagement rings, wedding bands, and loose diamonds/gemstone purchases
• Sit with clients on custom design projects, evaluate best design options and collaborate with M. Flynn’s production team to create custom jewelry pieces  Follow projects from start to finish to make sure the customer is completely satisfied
• Create a positive and rewarding client experience that is warm and hospitable in all customer interactions, maintaining the highest degree of courtesy and professionalism
• Help support the rest of the sales team reach sales goals through managing customer inquiries, and identifying opportunities
• Generate sales reports to identify trends bridal, custom and loose stone sales
• Consistently and accurately capture client data and all customer inquiries in support of building and developing lasting relationships
• Develop strong product knowledge of the entire line of M. Flynn’s products and designer products
• Independently and proactively resolve client issues and assist with customer service
• Help with in store event planning and outreach to customers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Direct experience in a similar role working with fine jewelry and selling engagement rings/wedding bands
• Strong knowledge of fine jewelry materials, gemstones, and diamonds. GIA coursework a plus.
• Individual must possess integrity, reliability, dependability and business maturity in working with colleagues, clients and vendors.
• Can work in a fast-paced collaborative environment
• Familiarity with jewelry, experience in a high-end retail setting strongly preferred
• Strong styling eye and personal taste level
• Effective interpersonal and communication skills
• Solution-oriented, and a self-starter
• Organizational skills, attention to detail, time management skills with a proven ability to meet deadlines.
• Individual must be able to work on site with a primary schedule of Tuesday’s through Friday’s from 10:00 am to 6:30 pm, and Saturday’s from 10:00 am to 5:30 pm – some flexibility and adaptability may be requested.
• Individual is required to attend occasional special events scheduled in advance.

Please email an introduction and resume to sarah@mflynnjewelry.com to be considered.